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Frequently Asked Questions
You can reset your password by clicking the "Forgot Password" link on the login page. Enter your email address and we'll send you a secure link to create a new password. The link expires after 24 hours for security.
Yes! You can upgrade your plan at any time from your account settings. The price difference will be prorated for the remainder of your billing cycle. Upgrades take effect immediately.
We take security seriously. XHMS is SOC 2 Type II certified, PCI DSS compliant, and uses bank-level encryption for all data. We also perform regular security audits and penetration testing.
Absolutely! We offer comprehensive onboarding and training programs for all plans. This includes live webinars, on-demand video tutorials, and dedicated training sessions for enterprise customers.